Is This You?

  • My IT team needs additional IT resource
  • I have a complex IT issue and want a second opinion
  • I need a IT plan
  • I want a proactive approach to IT
  • My current IT is underperforming

IT Support Melbourne

How We Help

Assess

1. Assess

We begin by understanding your business purpose, goals and the outcome you want to achieve. This is followed by a IT discovery process of assessing your system and structure. At the end of this phase, we will understand the state of your environment so we can work on the best plan to help you achieve your goals.

Design

2. Design

Once an understanding of your IT structure is established, together with your objectives and issues your staff are experiencing; we prepare a remedial plan and prioritise based on your business goals, budget and time frame. 

Implement

3. Implement

Once remediation plan is approved, we work with you to prepare a detailed project plan with the aim to keep you in control of the entire process from beginning to end.

 

4. Manage

Once we have successfully achieve your objectives, ongoing management and support is provided through the Managed Service program to ensure that your IT is always on and performing. 

Teach me more

IT Transition Guide IT Transition Guide

Looking at replacing your IT guy? We've got the 11 ESSENTIAL things that you must do before engaging in any IT change ...

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10 Point Technology Review 10 Point Technology Review

Choosing a MSP is a huge decision, you need to decide on a partner in business that will make the foundation of your company stronger ...

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Blogs

IT Frustrations?

Inefficient IT frustrating your staff? 

The trilling and beeping of dial-up internet is long behind us. However, we haven’t yet reached peak internet speed. This is never more obvious than in the workplace ....


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Outsourced IT Melbourne

Outsourced IT: Avoid these five common pitfalls.

For many growing companies, outsourcing non-core functions to specialists delivers substantial advantages, including reduced cost, access to improved expertise ...


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SOS Choosing an IT Managed Service Provider

SOS: Choosing an IT Managed Service Provider

Having the right service provider managing IT services for your business is important. The right MSP ensures IT systems behind your business run seamlessly around the clock ... 


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Testimonials

Marriott Support Services

Dan Romanis

We have now worked with Techware successfully for over four years and in that time they have introduced changes that have supported us to move forward and grow as an organisation.  

Travellers Aid

Maria Groner

Any IT transition can pose challenges to an organisation. Techware capably addressed our specific challenges and ensured a smooth Office 365 transition.

Client Stories