Blog and Article

Conducting business continuity exercises

Conducting business continuity exercises

Unexpected disasters can completely catch your business off guard, and when they do you’ll have a hard time trying to get things back in order. Most business owners are aware of potential problems, so they usually have a business continuity plan (BCP) already in place.

5 online reputation management mistakes

5 online reputation management mistakes

We all know how important social media is to create and maintain a business’s online reputation. As a small business owner, you’ve probably used social media to establish a connection with your customers and share stories that will shine a positive light on your brand.

Why businesses should opt for CRM

Why businesses should opt for CRM

However good you are at running your business, you’ll not get very far without a steady stream of customers. So you need to look after them. One of the factors that differentiates good companies from great ones is customer relationship management, commonly known as CRM. Over the past few years, thanks to the huge growth in online reviews and social media, customers’ expectations have changed, meaning people now have more power and businesses need to adapt accordingly to respond to customer demand.

4 disaster protection tips for your business

4 disaster protection tips for your business

As a business owner you put everything into its success – your time, skills, and financial resources. With that in mind, you should take important steps to secure your business in the event of a disaster. Disasters, whether in the form of floods or IT system failures, compromise your company’s hard-earned reputation and client trust.

Android users see Google Calendar update

Android users see Google Calendar update

You are not alone in counting on Google power to keep your schedule in check – ever growing numbers of us turn to Google’s cloud-powered Calendar tool for a helping hand in organizing our day-to-day lives. But until now, Android fans have lacked some of the functionality available in the app on other platforms.

Why you should quit break/fix

Why you should quit break/fix

You’ve been using your break/fix contractor for years. For the most part, he’s been reliable and helped your business run a smooth IT operation. But you’ve been hearing more and more about Managed Services, and it’s peaked your interest. If you’re thinking about making the jump from break/fix to Managed Services, here are a few compelling ideas to consider.

Business continuity terms defined

Business continuity terms defined

A business continuity plan (BCP) is often defined as a method of putting businesses back on their feet in the event of a disaster. With this in mind, companies are increasingly concentrating their efforts on developing a BCP so that, when unexpected disasters strike, they can minimize damage and continue to function as normally as possible.

Multi-factor authentication comes to Venmo

Multi-factor authentication comes to Venmo

We all know that it’s important to maintain high security vigilance across whole spectrum of your IT, from changing your email password regularly to locking your work computer when you are away from your desk. But there are few areas where it couldn’t be easier to score an own goal and make life easy for fraudsters than in the realm of financial services.