Help Desk System

If your business is looking for ways to improve your client services or job management; Techware can provide experienced consulting services in this area.

At Techware we utilise Help Master Pro and have since become the principal Victorian provider. In a nutshell, the Help Master Pro will provide you the following:

  • Complete call tracking
  • Fast problem resolution
  • Web access for client and staff
  • Excellent workflow features
  • Automatic call escalation
  • Very customizable
  • Flexible Contact Management
  • Powerful asset management
  • Change management
  • Comprehensive email/pager/SMS Support
  • Profile based security
  • Over 80 management reports

Click here to download the trial software.

Help Master Pro Client List
Australian Museum
Australian Red Cross
Australian Wine Selectors
Beaudesert Shire Council
Blockbuster Australia
Bureau of Meteorology
Capt'n Snooze
Carey Baptist Grammar School Ltd
City of Joondalup
City of Waneroo
Colorado Clothing
Comalco Aluminium (Bell Bay) Ltd
Daimler Chrysler Services Australia Pty Ltd
Department of Defence
Department of the Senate
DePuy
Epworth Hospital
Government of Tasmania
Health Department of Western Australia
Holy Spirit Hospital
John Sands
Katies Fashions Australia Pty Ltd
Kimberely Aboriginal Medical Services
Kleenheat Gas
Leader Associated Newspapers
Liberty Financial
Liverpool City Council
Luther College
Magistrates Courts of Tasmania
Nintendo Australia
North Queensland Electricity Corporation
Nurses Board of Victoria
Peter MacCallum Cancer Institute
Port Macquarie Division of General Practice
SBS
SKY Channel
Sustainable Energy Authority Victoria
The University of Queensland
Westfarmers
Windscreens O'Brien
Yarra City Council