Case Studies
The organisations we work with, in their own words. Community health, child protection, transport access, accounting and manufacturing, mostly across Melbourne and mostly for years rather than months.
Every study below is a named client. None of them are composites.
Book a Discovery Call (03) 8542 7333All Case Studies
From Reactive IT to a Managed, Forecastable Operation for a 20-User Organisation
This case study looks at how Techware took a 20-user organisation from reactive, undocumented IT to a documented, managed operation with a clear technology roadmap and measured security. The Situation The organisation was dissatisfied with its incumbent provider on two counts: service responsiveness and an absence of proactivity. Issues were addressed as they arose, but […]
Cloud Migration and Essential Eight Maturity Level 1 for a 70-User Organisation
This case study looks at how Techware helped a 70-user organisation replace ageing on-premises infrastructure, move to the cloud, and lift its security to a defensible baseline across a single site. The Situation The organisation was running on ageing on-premises server infrastructure under an incumbent provider that was not meeting service expectations. Staff experienced recurring […]
A Not for Profit’s Path to Essential Eight Maturity Level 2 and ISO 27001
This case study looks at how Techware helped a not-for-profit organisation move off an underperforming IT provider, migrate to the cloud, and reach a defensible security standard across a single 140-user site. The Situation Following a sustained period of poor service under an incumbent provider, this not-for-profit organisation went to open tender. It was looking […]
Inspiro Community Health
A not-for-profit community health service delivering dental and allied health across the Yarra Ranges since 1995, working side by side with the community it serves. Multi-site, clinical systems, and no room for downtime during consulting hours.
The Australian Childhood Foundation
Dedicated to protecting and supporting children healing from the trauma of abuse and violence, with staff and volunteers across the country. Sensitive data, distributed teams, and obligations that leave no margin for error.
Travellers Aid Australia
Committed to empowering people facing travel-related challenges to participate in their communities. Looking to grow their IT systems, they went looking for a partner with more support capacity than they had.
Detect and Response
How a simple security check turned up multiple live breaches, and how the team built a custom detection and response approach around what it found.
How Techware Stopped a Breach in Its Tracks
The full account: a manufacturer with prevention controls and a capable internal team, a question prompted by a national ransomware attack, and the 21 active breaches nobody knew were there.
The Services Behind These Results
Every study above draws on the same set of services. If one of them describes where your business is right now, start there.
Managed IT Services
The whole IT function, run to a fixed monthly arrangement with security built in rather than sold on top.
Detect and Response
Finding the activity that has already bypassed prevention controls, then validating the remediation.
Cyber Security
Practical controls that reduce risk and build maturity in line with your risk appetite.
Cloud Services
Microsoft 365, Azure and AWS environments configured properly, with Australian data residency where required.
Could your organisation be the next study on this page?
Start with a conversation about your environment and your priorities. No obligation, and no proposal until we have actually looked.
Book a Discovery Call (03) 8542 7333